SHIPPING & RETURNS
Shipping Policy
Welcome to North Star Brand Exclusives, your go-to online store for exclusive products! Our shipping policy is designed to ensure that you receive your exclusive items in a timely manner, with careful packaging and at reasonable costs. We prioritize customer satisfaction and aim to provide a seamless shipping experience.
We offer standard and expedited shipping options. Our standard shipping takes 3-5 business days for delivery, while expedited shipping takes 1-2 business days. The shipping costs are calculated based on the total order value.
If you have any special shipping requests or inquiries, feel free to reach out to our customer support team. Your trust is important to us, and we strive to make your shopping experience with us exceptional.
Return & Exchange Policy
At North Star Brand Exclusives, we want you to shop with confidence and peace of mind. If you change your mind about a purchase or encounter any dissatisfaction with a product, our return & exchange policy is here to assist you.
We accept returns and exchanges within 30 days of the purchase date. The items must be in their original condition, unworn, and with tags attached. Upon receiving the returned item, we will initiate the refund process or assist with exchanging for a different size or color.
Your satisfaction is our priority, and we are committed to providing a hassle-free return & exchange experience. If you have any questions regarding our policy or need support with a return or exchange, please don't hesitate to contact our friendly customer service team.